Sign-in problems
- Wrong password? Use Forgot password on the sign-in screen to reset it. See Signing in.
- Reset email not arriving? Check your spam folder and confirm you used the same email you signed up with. Give it a few minutes.
- “Sign-ups paused”? New sign-ups are occasionally paused during beta; existing accounts sign in as normal.
- Signed out unexpectedly? Sign back in — your data is safe on the server and syncs down again.
Still stuck? Contact us and we’ll help sort it out.